Call for service

High school (ages 12+)
Safety & Emergency

Name:

Date:

Step 1 · Read the article

Open the article and read it at the level above. Then answer the questions below in your own words.

https://smallwhale.org/articles/call-for-service

Write what each word means, using the article.

Do not copy the article. Write two things you learned, the way you would explain them to a friend.

Answers below are taken from the article’s stored facts, so they match what the student read.

1. What is a call for service?A call for service is the main unit that tells police, fire, or EMS to help with an emergency. It includes any incident that needs their help.
2. How do people call for help?People call for help by dialing emergency numbers like 911. A dispatcher listens and sends the right helpers.

Computer-Aided Dispatch (CAD): Software systems that assist dispatchers in managing calls, assigning units, and tracking incidents.
Triage: The process of assessing the urgency of incoming calls to determine the order of response.
Third-Party Intervener: An entity, like emergency services, that steps into a situation to resolve it, regardless of who initiated contact.